Privacy Policy
How Longtop collects, uses, shares, and safeguards customer information when you browse the site or place an order.
Personal details, payment flow data, and browsing information.
Order processing, customer support, account management, and site improvements.
Email josephtse@longtopauto.com or WhatsApp +86 15521258286.
Welcome to Longtop. We specialize in providing genuine OEM parts for Toyota and Lexus. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal information: Name, shipping and billing address, email address, phone number, and company information.
- Payment information: We use secure third-party payment gateways. We do not store your full credit card details on our servers.
- Automatically collected data: IP address, browser type, device information, and browsing behavior on our site through cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your OEM parts orders.
- To communicate with you regarding your order status, shipping updates, or customer service inquiries.
- To manage your account.
- To improve our website functionality and user experience.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers necessary to fulfill your order, such as shipping and logistics carriers like FedEx, UPS, and DHL, as well as secure payment processing platforms.
4. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal and payment information during transmission and storage.
5. Your Rights
You have the right to access, update, or request the deletion of your personal information at any time. If you wish to exercise these rights, please reach out to our support team.
6. Contact Us
If you have any questions, concerns, or specific requests regarding this Privacy Policy, please contact us directly:
- Email: josephtse@longtopauto.com
- WhatsApp: +86 15521258286